Vasant Club Privacy Policy

1. Introduction

This Privacy Policy explains how Vasant Club collects, processes, stores and protects personal data when you visit the website at vasantclub.com or use the Vasant Club mobile application ("the App"). It applies to all registered account holders, visitors to the site and anyone who contacts the support team.

By creating a Vasant Club account or continuing to use the platform, you confirm that you have read and understood this policy. This Privacy Policy should be read alongside the Terms and Conditions, which form the overall agreement between you and Vasant Club.

Vasant Club is designed for adult players in Pakistan. All account balances and transactions are handled in Pakistani Rupees (PKR). Where this policy refers to payment processing, it covers the methods available on the platform including JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and mobile wallets.

2. Data We Collect

We collect personal data in two ways: information you provide directly, and information collected automatically when you use the platform.

2.1 Information You Provide

• Registration details: Your name, date of birth, email address and contact number when you open an account.
• Identity verification documents: A copy of your CNIC or equivalent identification document when identity verification is required.
• Payment details: Your JazzCash or Easypaisa mobile number, bank account details, or card details as relevant to your chosen deposit and withdrawal method. Full card numbers are not stored by Vasant Club — this data is handled by the payment processor.
• Communication records: Messages sent to the support team via chat or email, including the content of your query and any attachments.
• Responsible gaming preferences: Deposit limits, session reminders or self-exclusion settings you configure within your account.

2.2 Information Collected Automatically

• Device and browser data: IP address, device type, operating system, browser version and screen resolution.
• Usage data: Pages visited, time spent on each section, games played, bets placed, deposit and withdrawal history, and session durations.
• Location data: Approximate location derived from IP address. Vasant Club does not collect precise GPS location data.
• Cookies and similar technologies: As described in Section 6.

3. How We Use Your Data

Vasant Club uses the data collected for the following purposes:

• Account management: Creating and maintaining your account, processing logins, and keeping your profile information up to date.
• Transaction processing: Handling PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods.
• Identity and age verification: Confirming that you are who you say you are and that you meet the minimum age requirement of 18 years.
• Fraud prevention and security: Monitoring account activity for unusual patterns, preventing unauthorised access and protecting the integrity of the platform.
• Customer support: Responding to queries, resolving disputes and investigating complaints.
• Responsible gaming: Monitoring play patterns and applying the limits or exclusions you have set. Where automated monitoring identifies potential problem play indicators, the support team may make contact.
• Platform improvement: Analysing aggregated usage data to understand how players use the platform and to improve the product experience.
• Communications: Sending account-related notifications such as deposit confirmations, withdrawal updates and security alerts. We may also send promotional messages if you have opted in — you can opt out at any time from within your account settings.

4. Sharing Your Data

Vasant Club does not sell your personal data. We share it only in the following circumstances and only to the extent necessary:

4.1 Service Providers

We share data with trusted third-party providers who help us operate the platform. These include payment processors, identity verification services, fraud detection providers, cloud hosting services and customer support software providers. All service providers are contractually required to handle your data securely and to use it only for the specific purpose for which it is shared.

4.2 Legal and Compliance Requirements

We may disclose personal data where required to do so by law or in response to a valid legal request. We may also share data where necessary to investigate, prevent or take action against suspected fraud, prohibited conduct or any activity that poses a risk to the safety of users or the platform.

4.3 Business Transfers

In the event that Vasant Club undergoes a merger, acquisition or sale of assets, your personal data may be transferred as part of that transaction. You will be notified if this occurs and if the new entity intends to use your data in a manner materially different from this policy.

5. Payments and Identity Verification

When you make a PKR deposit or request a withdrawal, relevant payment data is shared with the payment processor handling that transaction. This may be JazzCash, Easypaisa, a bank payment gateway or a card processing provider. These processors are PCI-DSS compliant where applicable and handle payment data under their own security standards.

Full card numbers are never stored on Vasant Club servers. A tokenised reference provided by the payment processor is stored instead, which allows repeat transactions without re-entering your full details but does not expose your sensitive card data.

For identity verification, a copy of your CNIC or equivalent document is shared with the verification provider we use. The document is used solely to confirm your identity and age. It is stored securely and not used for any other purpose.

6. Cookies

Vasant Club uses cookies and similar tracking technologies to operate the platform correctly and to improve the user experience. The types of cookies we use are as follows:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit and security cookies that help protect your account. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and game lobby filters so that you do not have to re-configure them on every visit.
• Analytics cookies: Help us understand how players navigate the site — which sections are most used, how long sessions last and where users typically exit. This data is aggregated and not linked to individual accounts in a way that identifies you personally.
• Security cookies: Used to detect unusual login activity and help prevent unauthorised access to accounts.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect the functionality of the platform and may prevent you from logging in or completing transactions.

7. Data Retention

Vasant Club retains personal data only for as long as it is needed for the purpose for which it was collected, or as required by applicable legal or compliance obligations. The general retention approach is as follows:

• Account data: Retained for the lifetime of your account and for a defined period after account closure, to allow for dispute resolution and compliance reviews.
• Transaction records: PKR deposit, withdrawal and betting records are retained for a minimum of five years to meet financial record-keeping standards.
• Identity documents: Retained for the period required by the applicable verification and anti-money-laundering framework, typically a minimum of five years from the date of submission.
• Support communications: Retained for up to two years from the date of the last communication in a support thread, unless the matter is subject to an ongoing dispute.
• Analytics data: Aggregated and anonymised analytics data may be retained indefinitely as it cannot be linked back to individual users.

When the applicable retention period ends, data is securely deleted or permanently anonymised so that it can no longer be linked to an individual.

8. Your Rights

As a Vasant Club account holder you have the following rights regarding your personal data. To exercise any of these rights, contact the support team using the details in Section 12.

9. Security

Vasant Club takes the security of your personal data seriously and applies appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure or destruction.

• All data in transit is encrypted using TLS (Transport Layer Security).
• Sensitive data at rest is encrypted using industry-standard encryption algorithms.
• Access to personal data within Vasant Club is restricted on a need-to-know basis and protected by access controls and authentication requirements.
• Systems are monitored for unusual activity and potential security incidents.
• Password storage uses one-way hashing — Vasant Club staff cannot see your account password in plain text.

While Vasant Club implements robust security measures, no system is completely immune to risk. You play an important role in keeping your account secure by using a strong, unique password and not sharing your login credentials with anyone. If you suspect that your account has been compromised, contact support immediately.

10. Minors

Vasant Club is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a required step in the account registration and verification process.

If we become aware that personal data has been collected from a minor, that data will be deleted and the associated account will be closed immediately. If you believe that a minor has registered on the platform, please contact the support team so that the matter can be investigated promptly.

11. Changes to This Policy

Vasant Club may update this Privacy Policy from time to time to reflect changes in the platform, in applicable standards or in the way we process data. When material changes are made, notice will be provided on the platform or by email to the address registered on your account. The "Last updated" date at the top of this page will always reflect the date of the most recent revision.

Continued use of the platform after the effective date of any changes constitutes your acknowledgement of the updated policy. If you do not agree with the updated policy, you should close your account and request deletion of your data.

12. Contact

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how your data is being handled, please contact the Vasant Club support team:

Please include your registered account username and a clear description of your request. The support team aims to respond to all data-related requests within five business days. Complex requests, such as full data access or erasure, may take a little longer to action but will be acknowledged promptly.

For general account help, the FAQ page covers many common queries and may provide a faster answer to your question.